Privacy Policy

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized experience.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.

We may automatically track certain information about you based upon your behaviour on our Website — including the URL you came from, which URL you go to next, your browser information, and your IP address — compiled and analysed on an aggregated basis to better understand, protect and serve our users.

If you choose to buy on the Website, we collect information about your buying behaviour, and if you transact with us, we collect additional information such as a billing address, card details and/or other payment instrument details, and tracking information from cheques or money orders.

We collect personally identifiable information (email address, name, phone number, payment instrument details, etc.) when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities — such as placing an order — do require registration. We use your contact information to send you offers based on your previous orders and interests, and if you have not opted out of receiving informational communications such as SMS, email, or similar messages, we may share your information with carefully selected third-party vendors whose products or services we believe may be of interest to you.

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; and enforce our terms and conditions.

We identify and use your IP address to help diagnose problems with our server and to administer our Website, and to help gather broad demographic information. We will occasionally ask you to complete optional online surveys asking for contact and demographic information (like zip code, age, or income level) to tailor your experience and display content according to your preferences.

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. We use cookies on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, promote trust and safety, and to allow you to enter your password less frequently during a session. The cookies do not contain any of your personally identifiable information.

Most cookies are "session cookies," meaning they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and may be required to re-enter your password more frequently. You may also encounter cookies placed by third parties on certain pages of the Website — we do not control the use of cookies by third parties.

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out.

We may disclose personal information to third parties where required to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their own marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law, or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes, or to protect the rights, property, or personal safety of our users or the general public.

We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by, that business entity, or in the event of a re-organization, amalgamation, or restructuring of business — the resulting entity will be required to follow this privacy policy with respect to your personal information.

Our applications collect real-time location data from your device, provided that you grant permission for such collection. This information is used primarily for improving user accessibility — such as saving your address for easier access — and facilitating efficient delivery by our third-party delivery partners.

When you use location-enabled services, we may collect and process your device's GPS coordinates, including latitude, longitude, or altitude. Location data may be associated with your device ID and other information in our possession, and this processing may involve third-party tools, including Google APIs or other similar service providers.

Our Website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

We provide all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all our lists and newsletters, please contact our support team to unsubscribe.

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Please contact us regarding any questions about this statement — our team is happy to help.